AccuAligners specializes in the production of custom orthodontic appliances designed to adjust or maintain the alignment of a patient’s teeth, as per dentist prescriptions. In cases where treatment is applied to both dental arches,or a single dental arch undergoes treatment. The platform for dentist orders is accessible through our website’s “Dentist Portal.” You have the option to either specify a limited quantity of appliances for treatment or grant us the authority to suggest an appropriate number of appliances aligned with your specified objectives, following our established procedural norms.
Dentists can seamlessly issue prescriptions for appliances by utilizing our dedicated “Dentist Portal” on the website. This process can involve restricting the number of appliances for treatment to a predetermined count or alternatively, entrusting us to propose a suitable quantity of appliances in accordance with your defined treatment goals. This recommendation will be founded on our established movement protocols that adhere to industry standards.
For prescriptions entailing the creation of new appliances with the objective of repositioning teeth (“active” appliances), a 3D representation of the appliances slated for production (referred to as a treatment “setup”) will be generated based on your prescription. It is essential that this treatment setup receives your explicit approval prior to the commencement of manufacturing. The manufacturing process of the appliances will only commence upon obtaining your endorsement for the treatment setup. It is important to note that charges related to treatment setups will solely apply if and when your approval is granted.
Should your prescription encompass exclusively “passive” appliances intended for maintaining the existing teeth alignment or involve reproductions of pre-existing appliances, the procedure for treatment setup approval is not applicable.
The placement of an “order” comes into effect upon the authorization of a treatment. Full payment is obligatory at the time of order placement. Subject to prevailing legal allowances, finance charges equating to 1-1/2% per month (18% per year) may be levied on overdue payments. Irrespective of any disparities or inconsistencies, amounts acknowledged by you as owed and unchallenged necessitate settlement without any offset against potential obligations to our entity.
AccuAligners are crafted with precision by our certified Accualigners dental lab. These aligners are made from PVS impressions (both upper and lower) or digital intraoral scans provided by the dentist. The dentist must evaluate the patient’s orthodontic needs, dental health, and overall fitness for the treatment before sending the scan to the AccuAligners online platform. The dentist is obligated to maintain records as per UAE Law guidelines. Our Accu3D printing and production lab will create the necessary number of aligners based on the treatment plan. Each aligner should be worn continuously, with exceptions only for meals and dental hygiene, for a minimum of 20 hours daily. For any additional aligner needs, kindly reach out to us.
Every aligner is custom-made, labeled, and packaged at the start of the treatment. They are promptly shipped to you with a corresponding treatment plan. Along with each aligner, you’ll receive an overview chart detailing the force points’ objectives and positions, plus an in-depth sheet for each stage outlining all IPR and force point specifics. This plan, inclusive of a digital report and animation link, showcases the teeth’s progression to the desired outcome. This plan is accessible on the AccuAligners online platform for review, modifications, approval, and payment. The animation link can be shared with patients to clarify the treatment process and expected results. Once approved on the AccuAligners platform, we’ll produce the necessary aligners for your patient within 7 business days post-payment.
Documentation Requirements
For the mutual benefit of both the company and the dentist, the following documentation standards are set:
For Every New Patient:
– Digital scans or PVS impressions of both dental arches.
– Various angled photographs including full face, smiling, profile, upper & lower occlusal, left & right lateral, and frontal views.
For Retainers Not Based on Previous Steps
– Digital scans or PVS impressions of the specified arches.
It’s imperative that all provided records genuinely depict the present state of the patient’s dentition. The dentist holds the exclusive responsibility for the precision of the submitted records and their upkeep. Any discrepancies or omissions in scans and impressions can influence the adaptability and efficacy of dental appliances. The company, AccuAligners, will not bear responsibility for complications arising from flawed records.
While digital x-rays are advised, they aren’t mandatory. Only the Doctor’s Portal should be used for submitting photos and x-rays. Physical records can be dispatched to AccuAligners or its recognized regional delegate. All provided materials will be considered the property of AccuAligners.
The AccuAligners system operates on a dual-phase putty and wash method using polyvinylsiloxane (PVS) or a digital intraoral scan of both the upper and lower dental arches in STL format. AccuAligners offers individual pricing for digital impressions of the maxilla and mandible. The precision of these impressions is crucial for the proper fit of the aligners. If any impression is deemed unsatisfactory, we will inform you via email and request new impressions. The dentist is accountable for ensuring that all submitted impressions are of top quality and devoid of flaws. Please note that once impressions are submitted, they will not be returned. However, if the dentist needs study models, it should be specified, and additional fees may apply.
The photos we need are – pictures of the open mouth, showing both the upper and lower arches. Lateral left and right buccal in centric occlusion, full face with lips retracted in centric bite, full face lips at rest and lateral profile lips at rest.
AccuAligners produces aligners based on the dentist’s approved treatment plan, considering the overall evaluation of the patient’s dental and oral health. Before starting the treatment, any issues related to cavities, gum disease, or TMD should be addressed. The dentist is advised to follow the recommended movement guidelines provided by AccuAligners. Any deviations from these guidelines are under the dentist’s responsibility. It’s essential to be cautious with rotations, intrusions, and extrusions since they can be challenging to accomplish.
However, there are some limitations to treatment where you need to combine attachments or perform extractions or IPR. Our trained team will guide you step by step to help you with the necessary movement methods.
The dentist must ensure that the patient comprehends and signs the consent form before undergoing treatment. Any non-compliance, misuse, or inappropriate use by either the dentist or the patient could lead to treatment failure. A case will be deemed concluded if there’s no written communication with Accualigners about the treatment for 12 consecutive weeks. Resuming treatment after this period may incur digital assessment fees and additional costs. The company is not liable for unsatisfactory treatment outcomes if the patient fails to follow the recommended usage guidelines. To continue treatment, fresh impressions and a new treatment form are mandatory. The company might view this as a new treatment and charge based on the standard price list. The treatments are appropriate for individuals aged 14 and above, provided they have fully grown teeth without a mix of adult and baby teeth.
Should there be any discrepancies in the anticipated movement of a patient’s teeth after using the Aligners Appliances, the dentist has the right to seek an “revision” for the treatment. A fresh treatment plan will be devised according to the current dental positioning. This includes a detailed reconfiguration of the final plan encompassing up to 24 stages, valid within one year from the dispatch date of the initial appliance. Amendments can be derived from recent scans, impressions, or a preceding stage.
A “Revision” pertains to modifications requested in the plan prior to its endorsement. On the other hand, a “Refinement” refers to post-approval requests for slight corrections or tweaks to the aligners, as suggested by your dentist during the course of treatment.
Accualigner retains the authority to decline the use of any voucher, coupon, or discount on specific services or products at our exclusive judgment. We also hold the right to end our association with you, especially if you do not adhere to these Terms and Conditions.
In the agreement between AccuAligners and the dentist, we aim to prioritize our customers’ satisfaction with our aligners. We’ve set forth certain terms that we believe are in the best interest of our clients.
All Sales are final. Should an order be revoked for any reason, no credits or refunds will be issued for the amount paid for that particular order.
Due to health and safety protocols, we cannot accept returns of our impression kits. However, if our orthodontic specialists conclude that you’re not a fit candidate for our clear aligners, a complete refund will be processed.
For any queries regarding your order, please reach out to us at info@accualigners.com, and we’ll be more than willing to help.
You are permitted to list a maximum of two dental practices. The dentist holds responsibility for ensuring the accuracy of the practice details. Occasionally, we might share your details with our trusted partners to enhance the growth of the AccuAligners brand within the practice. If you prefer not to have your information shared, please provide a written request to exclude you from the dentist directory.
The Company and its representatives are not responsible for the results of the treatment, any harm or damage to the patient, or if the product is combined with other tools that deviate from the intended outcomes stated on the treatment document. The dentist bears the responsibility for assessing and treating the patient, as well as ensuring the accuracy of the provided treatment document. The dentist alone holds the responsibility for determining and executing orthodontic procedures. The outcomes of Aligners therapy are not guaranteed and can be inconsistent. Aligners does not assure successful treatment outcomes, and results can differ from one individual to another.
The provisions outlined herein aim to optimize the experience for both the patient and the dentist when utilizing the AccuAligners product. Emphasizing the significance of retention in post-treatment care, we can supply the concluding aligners to guarantee retention if needed. Regular monitoring of retention is essential to identify any shifts. Please note that our terms and conditions may be updated without prior notification.
AccuAligners is a medical device producer and does not offer dental or medical advice. Our software provides a projection of tooth movements based on the setup, and it’s for reference purposes only. You hold the sole responsibility for orthodontic treatments and patient record maintenance.
When using the Dental Portal for Treatment Planning Services, understand that these are merely suggestions. The final decision on treatment application or customization for each patient is up to you, the dentist in charge.
AccuAligners and its treatment planning partners are not accountable for any issues, claims, or liabilities arising from the provided treatment planning services. Clear aligners treatments have variable outcomes, and we cannot assure a successful result for every case.
Our product assurances include:
(i) Adherence to the treatment order specifications approved by you;
(ii) Absence of material and craftsmanship defects.
However, we are not responsible for:
(i) Damages due to neglect, misuse, or mishandling by you, the patient, or others;
(ii) Issues arising from patients not following instructions, such as wearing aligners incorrectly or for less than the recommended 22 hours daily;
(iii) Any alterations to our products by unauthorized parties;
(iv) Our products used alongside other third-party items;
(v) Errors in the documentation or prescriptions you provide.
Each appliance comes with a 180-day warranty from its shipping date. Patient delays in using the products don’t extend this warranty.
If a product doesn’t meet the above warranty, our only obligation is to either:
(i) Replace the item; or
(ii) Credit the amount you paid for it to your account.
For replacements or credits, you might need to return the product. Replacement items will be based on your account’s case profile and our processing times. For queries about your case profile, reach out to support@AccuAligners.com. The warranty covers replaced items as mentioned above.
In entering this agreement with AccuAligners:
You commit to protect, shield, and absolve AccuAligners, its representatives, staff, contractors, successors, and related entities from any responsibility, duty, loss, legal actions, penalties, costs, legal fees, or any other expenses that may arise due to:
(i) The utilization of products provided under this contract;
(ii) Any failure on your part to adhere to the stipulated Terms and Conditions;
(iii) Any breach or perceived breach of promises made by you or any incorrect information provided by you or your patient;
(iv) Our action or inaction in supplying any products, unless such action or inaction stems from our deliberate wrongdoing or severe negligence.
Your duty to shield us from any legal action is distinct from your commitment to indemnify as mentioned above. You possess the right and duty to defend against any legal claim using a lawyer of your preference, approved by AccuAligners. However, AccuAligners reserves the right to have its legal counsel join the defense, at our cost. If a claim is made against both AccuAligners and you, and our legal counsel determines that defending both parties would result in a conflict of interest, you cannot solely represent both parties.
Both parties shall always maintain their status as independent entities. At no point should this agreement, any other contract with AccuAligners, or any business interactions be interpreted as establishing an employer-employee, principal-agent, partnership, joint venture, or any other type of relationship between the dentist and AccuAligners.
The entirety of the agreement between the parties is made up of these Terms and Conditions, the Prescription, and the Patient Consent Form. This agreement replaces all previous discussions, communications, understandings, and agreements related to this subject unless otherwise documented in writing by an authorized AccuAligners representative. Any changes to these Terms and Conditions can only be made by an authorized representative of AccuAligners.
Upon placing an order, all scheduled dental appliances will be dispatched as per instructions. The company is not responsible for any damages, losses, or costs you may incur due to any delays in delivery. The responsibility and risk of loss for all dental appliances sent to you begin at the FOB shipping point.
In entering this agreement with the company, you affirm the following:
(i) You hold a valid license as a dentist and/or orthodontist in the regions where you offer treatments. You consistently adhere to all dental laws, regulations, and care standards relevant to your practice location.
(ii) You possess the requisite training and expertise to treat patients using our products and equipment.
(iii) Your utilization of our products or devices aligns with all relevant medical and dental standards and follows our Usage Guidelines.
(iv) Before initiating treatment, you have adequately briefed your patients about the Products and Appliances.
(v) Before starting treatment, you’ve secured the necessary consent from the patient. This includes informing them that their medical records might be shared with third parties to aid treatment under your guidance.
(vi) For any additional data you provide to us during treatment, including images or other details sent via our online platform or other means, you’ve acquired all essential and relevant patient consents.
AccuAligners grants you permission to utilize specific copyrighted visuals available on the AccuAligners website’s marketing-resources.html, including the AccuAligners logo, wordmark, and other periodically provided images (collectively referred to as “Images”). This permission is exclusively for endorsing your enterprise and the incorporation of AccuAligners products within your operations (“Purpose”), adhering to the stipulations of this section. The use of these copyrighted visuals is royalty-free for the stated Purpose, under the following conditions:
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